Terms of Use

Acceptance

By using this website and our services for custom patches, embroidery and appliqué (clothing decoration) in Great Britain, you agree to these Terms of Use. If you do not agree, please do not use the site or our services. We operate from Newton Abbot, Devon, England, and serve the United Kingdom. Our services include embroidered patches (iron-on and sew-on), machine embroidery on garments and caps, and fabric appliqué for clothing and accessories, available to customers in England, Wales, Scotland and the rest of the UK.

Use of the website

You may use this website for lawful purposes only. You must not use it to transmit harmful or illegal content, to attempt to gain unauthorised access to our systems or to interfere with the site or other users. Content on the site about our patches, embroidery and appliqué services is for general information and may change without notice.

Orders and quotes

When you request a quote or place an order for patches, embroidery or appliqué, we will confirm details and pricing. A contract is formed when we accept your order. You are responsible for providing accurate design files, sizes and delivery details within the UK. We reserve the right to decline orders that we cannot fulfil or that breach these terms.

Intellectual property

You must own or have the right to use any designs, logos or artwork you send to us for your clothing decoration. By submitting them, you confirm this and grant us a licence to use them to produce your patches, embroidery or appliqué order. We do not claim ownership of your designs. Our website content, branding and materials remain our property.

Payment and delivery

Payment terms will be agreed when you place your order. Delivery across Great Britain: times are estimates and we are not liable for delays outside our control. Risk passes to you on delivery. For returns and refunds on custom patches or embroidery, see our Return Policy.

Limitation of liability

We provide our patches, embroidery and appliqué services with reasonable skill and care. Our liability is limited to the value of the order in question. We are not liable for indirect or consequential loss. Nothing in these terms excludes our liability for death or personal injury caused by our negligence or for fraud.

Changes

We may update these Terms of Use from time to time. The last updated date will be revised accordingly. Continued use of the website or our clothing decoration services after changes constitutes acceptance.

Governing law and place

These terms are governed by the laws of England and Wales. Any disputes in relation to our clothing decoration services (patches, embroidery, appliqué) shall be subject to the courts of England and Wales. Our place of business is Newton Abbot, Devon, Great Britain.

Contact

For questions about these terms in relation to our patches, embroidery and appliqué services in the UK, contact us using the details on our website. Unit 27, Cavalier Rd, Newton Abbot TQ12 6TZ, Devon, England, Great Britain.

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